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FAQ

  • FAQ – Fanciwear International
    Welcome to the Fanciwear International FAQ page! Here, we’ve answered some of the most common questions to make your shopping experience seamless. If you don’t find what you’re looking for, feel free to contact us directly. General Questions 1. What is Fanciwear International? Fanciwear International is a fashion brand inspired by African heritage, specializing in vibrant kente-patterned designs that celebrate culture and style. 2. Where are your products made? Our products are crafted with care, combining traditional African fabrics and modern manufacturing techniques to ensure the highest quality. Products & Sizing 3. What types of products do you offer? We offer a wide range of clothing, including T-shirts, hoodies, long-sleeve shirts, crewnecks, and accessories like mugs and desk mats. 4. How do I determine my size? Each product page includes a size chart to help you select the perfect fit. If you’re unsure, contact us for personalized assistance. 5. Do you offer custom designs? Yes, we can customize certain products. Please reach out to discuss your specific design needs. Ordering & Shipping 6. How do I place an order? You can place an order directly through our website by selecting your items, choosing the size, and proceeding to checkout. 7. Do you ship internationally? Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location. 8. How long does shipping take? Orders typically ship within 5–7 business days. International deliveries may take longer. Returns & Exchanges 9. What is your return policy? We accept returns within 30 days of purchase for unworn, unwashed items with the original tags. Custom items are non-refundable. 10. How do I initiate a return or exchange? To start a return or exchange, contact our support team with your order number and the reason for your request. Care Instructions 11. How do I care for Fanciwear products? For clothing, we recommend washing in cold water on a gentle cycle and air drying to maintain fabric quality and vibrancy. Contact Us 12. How can I reach Fanciwear International? You can contact us via email at support@fanciwear.com or through the contact form on our website. Thank you for supporting Fanciwear International—where culture meets style!
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